[Google Cloud Skills Boost(Qwiklabs)] Gemini for Google Workspace - 01. Introduction to Gemini for Google Workspace

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01. Define generative AI

 

Generative AI does not change our foundational privacy protections for giving users choice and control over their data.

 

 

02. Outline the main Gemini features

• Marketing
  • To draft creative and engaging content for marketing materials based on the audience.
  • To organize and act on data faster to spot customer trends.
  • To generate compelling visuals to improve marketing presentations.
• Sales
  • To draft informative and personalized emails and sales documents.
  • To improve customer video calls and engage with real-time translations.
  • To organize and act on historical sales data faster.
  • To generate compelling visuals for customer-facing pitch decks.
• Customer Service
  • To quickly generate high-quality, personalized responses to customers.
  • To translate languages in real time during video conferences.
  • To summarize customer call transcripts to add to the team's knowledge base.
•  HR
  • To write job descriptions for open positions based on simple prompts.
  • To personalize candidate outreach.
  • To summarize employee benefits or handbook information.
  • To quickly draft questions to prepare for interviews.

 

03. Understand how to use Gemini responsibly

 

 

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